Norms: Norms are expected standards of behaviour and beliefs established, agreed upon and enforced by group members. They may be considered as a group's “unspoken rules”.
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15.
Explain the term 'Crowding'?
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16.
What do you understand by the term skill?
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17.
State the salient feature of dissociative amnesia.
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18.
Differentiate between delusions and hallucinations.
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19.
Explain social cognition with the help of suitable examples.
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20.
State the three characteristics of an effective counsellor.
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